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For an emergency, call 9-1-1 Use 9-1-1 for immediate danger, a life-threatening medical emergency, fire, or a crime in progress. Use 2-1-1 to locate community programs, benefits, and support services. |
Choose the Way That Works for You
Call, search, or chat
877-541-7905
How 2-1-1 Can Help
One number. Thousands of community resources.
BASIC NEEDS
Food & Housing
Food pantries, community meals, emergency shelter, rental assistance, housing searches, and related support.
HOUSEHOLD SUPPORT
Utilities & Financial Help
Utility assistance, rent and mortgage support, tax preparation, benefits information, and financial-resource referrals.
HEALTH
Health & Counseling
Health services, counseling, mental-health resources, substance-use treatment, crisis support, and care navigation.
FAMILIES
Children & Caregivers
Child care, youth programs, parenting resources, school supports, care for an aging parent, and caregiver assistance.
SAFETY
Safety & Crisis Resources
Domestic-violence shelters, human-trafficking resources, sexual-assault services, emergency shelter, and crisis referrals.
RECOVERY
Disaster Assistance
Disaster information, emergency resources, recovery support, and referrals when communities face severe weather or other events.
What to Expect
A conversation focused on your situation
You do not need to know the name of a program. Explain what is happening and what kind of help you are trying to find.
Your ZIP code, county, household situation, age, or other details may help narrow the available options.
The specialist searches a comprehensive database and shares programs that may fit your need.
Program availability, eligibility, funding, and appointments are determined by the individual service provider.
Calling 2-1-1 Texas
Choose the option that matches your need
Understand 2-1-1
Watch in English or Spanish
For Service Providers
Keep your organization’s 2-1-1 listing accurate
Organizations offering health or human services to the public can request a new listing or update an existing agency, program, or location in the 2-1-1 Texas database.
ADD OR UPDATE A LISTING
Committed to quality information and referral
UWCT’s 2-1-1 service maintains standards focused on accurate resource information, trained specialists, accessibility, and dependable referral practices.
Frequently Asked Questions
Before you contact 2-1-1
Is 2-1-1 free?
2-1-1 Texas describes its hotline as free and anonymous. Standard phone or data charges may depend on your provider when using toll-free calls, web access, or chat.
When can I call?
2-1-1 is available 24 hours a day, seven days a week, 365 days a year.
Is help available in languages other than English?
The UWCT page states that assistance is available in many languages. The 2-1-1 Texas website also provides web chat in English and Spanish.
Does 2-1-1 guarantee that a program can help me?
2-1-1 provides information and referrals. Each provider determines its own eligibility rules, funding availability, appointment process, and service capacity.
What if I cannot connect by dialing 2-1-1?
Call the statewide toll-free number at 877-541-7905 or use the 2-1-1 Texas website.
You do not have to search for help alone
Call, search, or chat with 2-1-1 Texas and take the next step toward the support you need.
CALL 2-1-1 SEARCH 2-1-1 TEXASUnable to dial 2-1-1? Call 877-541-7905.