FAQ’s
What does United Way do? 
United Way is a locally incorporated, non-profit organization that is the single largest non-governmental funder of health and human services in our community. United Way campaign dollars support 27 health and human services agencies and programs that are addressing community problems. We partner with these agencies in an effort to tackle the root causes of issues in Central Texas in order to improve lives and positively impact the community. This one community-wide campaign is the most organized, efficient, and accountable system for investing in our community.
Why not just give directly to the agencies?
Contributing through United Way guarantees agencies funds that they can rely on and plan for, rather than depending on sporadic contributions. United Way’s community-based oversight ensures that the charities you support through United Way adhere to sound fiscal policies and provide needed services. Giving through United Way reduces costly and time-consuming efforts for the agencies to raise these funds.
How is United Way accountable?
United Way’s own operating budget is audited by an independent accounting firm and is carefully scrutinized by a panel of local community volunteers and United Way’s Board of Directors.
Where does my money go?
Your gift doesn’t stay at United Way, it supports organizations like Ralph Wilson Youth Club, American Red Cross, Helping Hands Ministry and 24 other health and human service agencies. United Way’s low overhead costs mean more of your dollars go to the people you want to help.
How are United Way partners accountable to United Way donors?
Every United Way partner agency must meet high standards of quality and efficiency. Experienced community volunteers oversee the dollar allocations to all agencies. They review monthly financial reports and annual audits, conduct on-site visits at the agencies, and monitor programs to assure high quality.
What about government funding?
Many agencies do receive government support. But, United Way funding often allows agencies to leverage the available government funds, maximizing their resources. However, shrinking government dollars means privately funded institutions like United Way are more important than ever.
I never use agency services, so why should I give?
You never know when you, a member of your family, or a neighbor may need a United Way service. Job loss, loss of a loved one, illness, disabilities, and the problems of growing up and growing old know no boundaries. Your gift helps ensure that Untied Way services are available when they are needed.
Who manages United Way?
United Way is a locally incorporated, independent organization governed by a local volunteer board of directors. Policies, activities, procedures, and agencies we support are determined right here at home. United Way’s daily operations are handled by a small, but knowledgeable, professional staff who work closely with volunteers at all levels.
Why do United Way partner agencies charge fees?
Because the extent of United Way partner services is so great, United Way funds provide only a portion of the money agencies need to provide services. Many United Way partner agencies charge sliding scale fees so they can help more people.
Can I specify which United Way agency receives my pledge?
Yes. Your contribution may be designated to the agency of your choice. You may designate any non-profit organization to receive your gift. However, to increase the scope of giving, United Way believes donors should be educated on the significance of making a general donation to United Way of Central Texas.
Does United Way fund agencies that provide abortion services?
No. The United Way of Central Texas does not fund any abortion program or service and never has.
Why do agencies still have fundraisers, when they are funded by United Way?
As the needs of the community continue to increase, so do the financial needs of our partner agencies. Supplemental fundraising activities are allowed.
Why aren’t all non-profit organizations funded by the United Way?
Some agencies choose not to pursue United Way funds. Those accepted must show they are meeting critical needs in the community, that they are fiscally responsible, and that they meet United Way’s standards.
Why do some agencies receive more funding than others?
Some agencies ask for and need more funding than others. The amount of funding is based on the agency’s annual budget, other sources of revenue, and the service it is providing to the community.
Is my United Way gift tax deductible?
Yes, it can be. Consult your tax advisor for more information.
Can I make a pledge rather than a cash donation?
Yes. Most people find it more convenient to make a donation that can be deducted from their paychecks or paid in several installments. United Way will send you payment reminders if your employer doesn’t offer a payroll deduction plan.
