Director of Community Impact
With the United Way of Central Texas, Ms. McMillan serves as the Lead Navigator on the Consumer Health Insurance Marketplace Enrollment Services (CHIMES) program, and is a licensed Navigator with the Texas Community Partner Program. In this role she provides education, outreach and enrollment services to help community members gain access to basic needs through applications for health insurance through the Marketplace, Medicaid, and CHIP, as well as Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance for Needy Families (TANF).
Ms. McMillan came to the United Way of Central Texas from the Area Agency on Aging of Central Texas (AAACT) and the Central Texas Aging and Disability Resource Center (CTADRC) and maintains a partnership with these agencies through the Community Partner Program. While working with the AAACT and CTADRC she worked as an Ombudsman advocating for nursing home residents as well as assisting on the Community Care Transitions Program assisting to reduce hospital readmissions for high-risk patients on Medicare. Ms. McMillan earned her bachelor degree from California Polytechnic State University San Luis Obispo and her master of social work from the University of Southern California. She is a licensed master social worker in the state of Texas.